Welcome to Luminaries Marketing LTD. By accessing our website or using our services, you agree to comply with the following terms and conditions, as well as our Privacy Policy.

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Refund Policy

1. No Refunds:
   Luminaries Marketing LTD does not offer refunds for services rendered. All payments made for services are non-refundable, regardless of the reason for cancellation or termination of services.
2. Cancellation Policy:
   Clients may cancel services at any time by providing written notice to Luminaries Marketing LTD. However, no refunds will be issued for services that have already been provided or for work that has commenced prior to the cancellation request.
3. Dispute Resolution:
   In the event of a dispute regarding payments or services rendered, both parties agree to engage in good faith negotiations to resolve the issue amicably. If a resolution cannot be reached, the matter may be escalated to mediation or arbitration as per the terms of the service agreement.
4. Exceptions:
   In rare cases where Luminaries Marketing LTD is unable to fulfill its obligations under the service agreement, clients may be entitled to a partial refund at the discretion of Luminaries Marketing LTD management.

Terms of Service

1. Service Agreement:
   When you engage with Luminaries Marketing LTD for our services, you enter into a binding agreement with us. This agreement outlines the scope of services, payment terms, and other relevant details agreed upon between both parties.
2. Payment:
   Payment for services rendered by Luminaries Marketing LTD is due as per the terms specified in the service agreement. Failure to make timely payments may result in suspension or termination of services.
3. Intellectual Property:
   Any intellectual property created or provided by Luminaries Marketing LTD as part of the services, including but not limited to designs, code, and content, remains the property of Luminaries Marketing LTD unless otherwise agreed upon in writing.
4. Client Responsibilities:
   Clients are responsible for providing accurate and timely information, feedback, and approvals as required for the successful completion of the services. Delays or failure to provide necessary inputs may impact project timelines and deliverables.
5. Confidentiality:
   Luminaries Marketing LTD respects the confidentiality of client information and agrees not to disclose or use confidential information for any purpose other than fulfilling our obligations under the service agreement.
6. Limitation of Liability:
   Luminaries Marketing LTD shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to loss of profits, data, or business interruption.
7. Governing Law:
   These terms and conditions shall be governed by and construed in accordance with the laws of jurisdiction, without regard to its conflict of law provisions.